Education and Training on Conflict Management, with Gravity DAO

Hello everyone in the Optimism forum!

In this thread, we’d like to host an open conversation around the planning, implementation, and follow-up of a series of live education and training spaces on trust creation and conflict management, to be facilitated by Gravity DAO, during season 4 of the Optimism Collective.

Gravity DAO is a project that carries the flag of Alternative Dispute Resolution in decentralized communities. We think that both individuals and organizations can develop competencies to transform conflict into potential energy for self-reflection and evolution, and we focus on practices that support the parties to deal with their issues by engaging in proactive spaces to look for solutions via dialogue.

Having clear processes to deal with multiple sources of conflict is a way to improve the awareness and implementation of social norms, and to care for the well-being of the organization by being able to hear and process the needs that arise.

We are following the implementation of our RFP bid to support the Code of Conduct enforcement process and we would like to propose alternatives to reduce governance overhead caused by conflict scaling into token voting instances without previous management mechanisms.

We want to complement our Free online course, with multiple live sessions (14+), to deliver a meaningful social skills boot camp that aims to:

  • Help contributors incorporate conflict management into their everyday life: promoting a healthy environment for the organization.

  • Identify a group of enthusiasts who can become Gravitons: agents for deep listening, mental health awareness, emotional support, de-escalation, and dispute administration inside the community.

The live sessions would be 1 hour long and be offered across two different time zones for diverse participation. The sessions will be recorded, and we’ll facilitate documentation of key challenges and learnings in a final report. The sessions can be hosted on multiple platforms and even when the main language used in our content is English, we can prepare some amount of sessions in at least 3 alternative spoken languages (Spanish, Portuguese, and French).

We are still coordinating the details of the schedule and the facilitators of the lessons, but the study plan should be communicated in this same thread soon, hoping to start executing it in the first weeks of August.

We extend the invitation to join these trainings to all members of the Optimism collective, but especially to the Support Nerds. :slight_smile:

The Gravity DAO team will become more visible in the following weeks, having Bianca (@BiancaGadelha ), Nikola (@NikolaCreatrix ), and myself (@juankbell) as the main contact points. We invite you to connect with us here in the forum or via our Discord server for any questions or requests. We will endeavor to respond to inquiries within 1 Labor Day.

Hoping for a fruitful collaboration, this is our initial communication until further updates.


I’ve seen an event happening on Discord today and dropped into today’s session. I did not intend to join but stayed for the great quality and vibe!
Will add this to my calendar and visit the upcoming training sessions. Thanks for hosting this!


Hello Optimism Forum! Following the implementation of our proposal, the training sessions that Gravity DAO will facilitate around Trust Creation and Conflict Management will go like this:

Starting Next week and until mid-September (end of season 4) there will be 3 weekly calls hosted in the Optimism Discord server to develop competence in transforming conflict, individually and collectively.

Steps for ideal participation.

  1. Enroll in our Free Online Course and check the content that belongs to each week. The live sessions on Discord will follow the structure of the online lessons. Instead of presenting it again in the calls, we’d love to have a deep conversation with the audience around the topics and make our meetings practice-oriented.

  2. Come to the calls you can. There will be two calls (Tuesday and Friday) held in 1 main timezone (1:00 pm UTC) and one call (Thursday) done in an alternative timezone (1:00 am (UTC). This should be scheduled on the Discord Server Events and in the Gravity DAO Calendar for easy reminders to everyone in the community.

  3. Claim the weekly POAPs. At the end of each session, we’ll distribute a weekly NFT that will prove your participation in the training, and after successfully claiming 5 or more of them, you will be given a special Graviton Generation POAP that will certify basic capacities to transform conflict and mediate inside DAOs.

Study plan:

Topic Date time Facilitator
Intro to conflict management in DAOs. What is conflict, why to manage it, and how to improve? Tuesday 8 AUG (1:00 PM UTC) Juank
Intro to conflict management in DAOs. What is conflict, why to manage it, and how to improve? Thursday 10 AUG (7:00 PM UTC) Juank
Trust Creation, Decolonization and Trauma Informed Culture in DAOs. Friday 11 AUG (1:00 PM UTC) Durgadas
Conflict Management and Mediation in DAOs - State of the art, and Gravity’s Framework. Tuesday 15 AUG (1:00 PM UTC) Nikola
Conflict Management and Mediation in DAOs - State of the art, and Gravity’s Framework. Thursday 17 AUG (7:00 PM UTC) Juank
Nonviolent Communication and Ho’Oponopono. Life-enriching dialogue and difficult conversations. Friday 18 AUG (1:00 PM UTC) TBA
Mental health awareness in DAOs - Personal time x Work Tuesday 22 AUG (1:00 PM UTC) Bianca
Mental health awareness in DAOs - Personal time x Work Thursday 24 AUG (7:00 PM UTC) Bianca
Optimism agreements, awareness of the social norms, shared understanding, and policy in place. Friday 25 AUG (1:00 PM UTC) Bianca
BATNA & Negotiation Strategies. Tuesday 29 AUG (1:00 PM UTC) Nikola
BATNA & Negotiation Strategies. Thursday 31 AUG (7:00 PM UTC) Juank
Organizational Culture and Ostroms Framework Friday 1 SEP (1:00 PM UTC) Livia
Miro: conflict management solution design space. Tuesday 5 SEP (1:00 PM UTC) Nikola
Miro: conflict management solution design space. Thursday 7 SEP (7:00 PM UTC) Juank
Conflict Simulation and Role Play Friday 8 SEP (1:00 PM UTC) TBA
Gravitons, self-reflection, Feedback and next steps. Tuesday 12 SEP (1:00 PM UTC) Bianca
Gravitons, self-reflection, Feedback and next steps. Thursday 14 SEP (7:00 PM UTC) Bianca

Considerations: There are still some special guests still To Be Announced, so please be patient with us while we coordinate with our network of Subject Matter Experts.


Hello Everyone! This post is a gentle reminder of the 3 weekly training sessions on Conflict Management and Trust Creation that will be happening at the Optimism Discord Server until mid-September.

All invited :slight_smile: The meetings are:

Tuesdays 1:00 pm UTC (Weekly topic main timezone)
Thursdays 7:00 PM UTC (Weekly topic alternative timezone)
Fridays 1:00 pm UTC (special sessions)

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